FAQ

Deposit and withdrawal

How do I withdraw USD with Bank transfer (ACH)?
Published on Feb 4, 2025Updated on Dec 3, 202511
What's Satoshi test and how do I complete it?
Published on May 28, 2024Updated on Dec 31, 202555
How do I deposit USD with Bank transfer (ACH)?
Published on Jan 10, 2025Updated on Dec 3, 20252
What's USDT0 and how do I use it?
Published on Sep 12, 2025Updated on Dec 4, 202514
Zero-Knowledge Proofs: what are zk-STARKs and how do they work? (zk-Stark V2)
Published on Oct 21, 2024Updated on Dec 12, 202585
What should I do if my withdrawal isn't successful?
Published on Oct 17, 2024Updated on Sep 8, 2025203
How do I make a crypto withdrawal? (app)
Published on Aug 31, 2024Updated on Nov 17, 202561
What should I do if I deposit to the wrong address?
Published on Oct 15, 2024Updated on Sep 3, 2025217
Why is my withdrawal taking longer than usual?
Published on Feb 29, 2024Updated on Nov 12, 2025163
What should I do if the other platform didn't receive my withdrawal?
Published on Oct 18, 2024Updated on Jan 2, 2026634
Why is my accessible balance lower than my funds unavailable for withdrawal?
Published on May 13, 2024Updated on Sep 8, 2025329
How do I deposit USD with U.S. Domestic wire transfer?
Published on Feb 5, 2025Updated on Dec 23, 20256
Address type upgrade FAQ
Published on Aug 26, 2025Updated on Dec 23, 2025854
How do I withdraw USD with U.S. Domestic wire transfer?
Published on Feb 5, 2025Updated on Dec 3, 202510
Satoshi test FAQ
Published on May 28, 2024Updated on Oct 15, 202537

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