FAQ

A beginner's guide to identity verification
Published on 25 Sept 2023Updated on 9 Jul 20256,041
OKX Beginner's Guide
Published on 20 Mar 2023Updated on 11 Jul 20251,458
How do I link an authenticator app?
Published on 29 Aug 2023Updated on 17 Jun 202513,702
How do I sell crypto on OKX P2P trading?
Published on 22 Aug 2023Updated on 10 Jul 20256,204
How do I make a deposit? (app)
Published on 22 Aug 2023Updated on 4 Jun 2025121,742
How do I make a withdrawal? (app)
Published on 22 Aug 2023Updated on 11 Jun 20254,208
Why hasn't my deposit been credited?
Published on 1 Sept 2023Updated on 18 Jun 202512,373
Why hasn't my withdrawal arrived in the account?
Published on 22 Aug 2023Updated on 3 Jul 202517,750
Do I need to pay fees for deposit and withdrawal?
Published on 1 Jun 2023Updated on 4 Jun 20255,241
What's demo trading and how do I use it?
Published on 12 Dec 2023Updated on 7 Jun 2025781
What's OKX Web3 wallet?
Published on 5 Sept 2023Updated on 18 Jun 202597,103
How do I create/import an OKX wallet?
Published on 24 Aug 2023Updated on 18 Jun 20253,430
What's a private key/seed phrase?
Published on 24 Aug 2023Updated on 18 Jun 20252,115
How do I manage my assets in my OKX wallet? (app)
Published on 25 Sept 2023Updated on 18 Jun 202515,708
What should I do if I forget my OKX wallet password?
Published on 28 Oct 2022Updated on 18 Jun 202511,214

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